Any questions, issues, suggestions etc, we are happy to help.

Email: deluxestarclothing@gmail.com

Telephone: 07418 077047

If you're not completely satisfied with your purchase, you can return it within 14 days of receiving it, as long as the items are in their original, resalable condition. You'll get a refund, but please note this won't cover the original postage and packaging costs. We can't accept returns for items that appear worn, washed, or not in their original state, so please provide photo evidence through email.

Make sure to include a completed returns form with your package. Pack your return securely and ensure it meets all the conditions listed below. We do not offer exchanges

For UK returns, use a service with tracking and insurance like ROYAL MAIL, as we're not liable for lost or delayed packages. For international returns, use a tracking service such as UPS or DHL.

Include all relevant information like your order number, name, and reason for return. Send your package, along with the completed returns form, to the following address:

7 Hamilton Close

PO8 9GZ

Order Processing

Processing Time: All orders are processed within 1-2 business days (excluding weekends) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Order Changes: Once your order has been placed, any changes or cancellations must be made within 24 hours. Please contact us for assistance.

Shipping Rates and Delivery Estimates

Domestic Shipping Rates: Shipping charges for your order will be calculated for your order displayed at checkout.

UK Delivery Estimates:

Standard Delivery: 3-7 business days

International Shipping

Countries Served: We offer international shipping to the following: North America, Asia, Middle East, Australia and Oceania.

Shipping Rates: International shipping charges will be calculated at checkout.

Delivery Estimates: International shipping times vary by destination and can take between 7-21 business days.

Standard Rest of Europe Shipping: 7-15 business days.

Customs, Duties, and Taxes: DeluxeStar is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Shipping Confirmation and Order Tracking

You will receive a shipping confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Shipping to P.0. Boxes

DeluxeStar ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

Damages

Our Return and Refund Policy provides detailed information about options and procedures for returning your order.

Contact Information

For any questions regarding your shipment, please contact us at:

Email: deluxestarclothing@gmail.com

Phone: 07418 077047

DeluxeStar ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, as well as your rights in relation to that information.

1. Information We Collect

We may collect information about you in the following ways:

1.1. Personal Data

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

Name

Email address

Phone number

Shipping address

Billing address

1.2. Usage Data

We may also collect information about how the Site is accessed and used (“Usage Data”). This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

2. Use of Data

We use the collected data for various purposes:

To provide and maintain the Site

To notify you about changes to our Site

To allow you to participate in interactive features of our Site when you choose to do so

To provide customer support

To gather analysis or valuable information so that we can improve our Site

To monitor the usage of the Site

3. Disclosure of Data

We do not share your personal data with third parties, except as described in this Privacy Policy or as required by law.

4. Security of Data

The security of your data is important to us. We strive to use commercially acceptable means to protect your Personal Data, but we cannot guarantee its absolute security.

5. Links to Other Sites

Our Site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Welcome to DeluxeStar (“Company”, “we”, “our”, “us”). These Terms of Service (“Terms”) govern your use of our website and our services, including purchasing our products (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not access or use the Services.

2. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of any changes by posting the new Terms on the Site. You are advised to review these Terms periodically for any changes. Your continued use of the Services after the changes constitutes your acceptance of the new Terms.

3. Account Registration

To access certain features of the Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account.

4. Orders and Payment

4.1. Orders

By placing an order through our Site, you are offering to purchase a product subject to these Terms. All orders are subject to availability and confirmation of the order price.

4.2. Pricing and Availability

While we try to ensure that all details, descriptions, and prices which appear on this Site are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it.

4.3. Payment

Payment can be made by any of the methods specified on the Site. You agree to provide current, complete, and accurate purchase and account information for all purchases made via our Site.

5. Shipping and Delivery

We will deliver the goods to the address you specify for delivery in your order. Delivery times are estimated and we are not responsible for any delays caused by circumstances beyond our control.

6. Returns and Refunds

Please refer to our Return Policy for information on returns and refunds.

7. Intellectual Property

The Site and its original content, features, and functionality are and will remain the exclusive property of DeluxeStar and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

8. Prohibited Uses

You may use the Services only for lawful purposes and in accordance with these Terms. You agree not to use the Services:

In any way that violates any applicable federal, state, local, or international law or regulation.

For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way.

To transmit, or procure the sending of, any advertising or promotional material without our prior written consent.

9. Limitation of Liability

In no event shall DeluxeStar, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use the Service; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein.